Dental office administration

About Us: At Elements Dental, we’re thrilled to welcome patients and team members to our brand-new, state-of-the-art clinic located in a bright and spacious building. Our commitment to providing exceptional patient care in a modern environment has led us to expand our team. You’ll be joining a supportive, professional team in a positive workplace culture where job satisfaction and workplace wellness are valued. We are a full-service dental practice offering Family & Holistic Dentistry, Implants, Orthodontics, and a variety of surgical procedures. About the Role: We are currently seeking an experienced and motivated Dental Administrator to join our team on a permanent full-time basis. This role is key to supporting our day-to-day operations and helping maintain the smooth, high-quality service we’re known for. If you're organized, detail-oriented, and ready to be part of a dynamic and positive team, we’d love to hear from you! Key Responsibilities: Respond to patient inquiries via e-mail, phone, and in-person Maintain accurate patient records and documentation Provide patients with clear estimates and insurance coverage information Schedule appointments while observing a pre-established treatment sequence Process insurance claims and understand dental billing procedures Support clinicians and team members with administrative needs Qualifications & Skills: Proven experience as a dental administrator In-depth knowledge of dental insurance and BCDA fee guide codes Excellent verbal and written communication skills Strong organizational skills with the ability to multitask and prioritize effectively Keen attention to detail and high level of accuracy Comfortable working in a fast-paced, team-oriented environment Eagerness to learn and grow professionally; receptive to feedback Friendly & positive attitude with a strong work ethic Proficiency with computers and office software; experience with Power Practice is an asset Clinical experience is considered a plus We appreciate all applications, but only those selected for an interview will be contacted. Thank you for your interest in joining Elements Dental — we look forward to meeting the right candidate! Job Types: Full-time, Permanent Benefits: Extended health care On-site parking Experience: dental administration: 2 years (required) Work Location: In person