Dental Administration Manager

Dental Administration Manager Job Type: Full-time, Permanent Location: In person at Elements Dental About Elements Dental Welcome to Elements Dental! We’re excited to invite talented professionals to join our team at our brand-new, state-of-the-art clinic. Our facility features a bright, spacious, and modern environment designed with both patients and team members in mind. At Elements Dental, we pride ourselves on: Delivering exceptional patient care in a cutting-edge setting Fostering a supportive and professional team culture Prioritizing job satisfaction and workplace wellness Offering comprehensive dental services including Family & Holistic Dentistry, Implants, Orthodontics, and surgical procedures About the Role We are seeking an experienced and motivated Dental Administration Manager to join our growing team. This is a pivotal role that supports our day-to-day operations and helps maintain the smooth, high-quality service that defines our practice. If you’re organized, detail-oriented, and ready to contribute to a dynamic and positive workplace, we want to hear from you! Key Responsibilities Oversee daily operations - Ensure the dental practice runs smoothly and efficiently on a day-to-day basis Schedule management - Coordinate patient appointments, manage the appointment calendar, and optimize scheduling to maximize productivity Staff supervision - Hire, train, and manage dental office staff including receptionists, dental assistants, and hygienists Policy implementation - Develop and enforce office policies, procedures, and protocols Customer service excellence - Ensure positive patient experiences and handle patient complaints or concerns Patient communication - Manage patient inquiries, appointment reminders, and follow-up communications Qualifications & Skills Requirements: Minimum 5 years of proven experience as a dental administrator and, CDA or DDS degree In-depth knowledge of dental insurance and BCDA fee guide codes Excellent verbal and written communication skills Previous management or supervisory experience - Demonstrates leadership capability Management and Leadership: Team leadership - Ability to motivate and manage diverse staff Conflict resolution - Handle employee and patient disputes professionally Performance management - Conduct evaluations and provide feedback Delegation skills - Distribute tasks effectively Assets: Experience with Power Practice software Clinical dental experience What We Offer Competitive compensation for a full-time, permanent position Extended health care benefits On-site parking Positive workplace culture focused on wellness and job satisfaction Modern, state-of-the-art facility with the latest technology Opportunities for professional growth and development