Shops at the Empress is looking for two team members to join us in our luxury fashion boutiques within the Empress Hotel. Shops at the Empress has been serving clients for 40+ years and has always aimed to carry a unique assortment of luxury fashion items that cant be found in every boutique. As a new team member you will enjoy helping regular clients from Victoria to new clients from around the world. Team members are responsible for the following: Responsibilities: - Greet and assist customers in a friendly and professional manner - Provide excellent customer service by answering questions and resolving issues - Operate cash register and handle cash transactions accurately - Maintain a clean and organized sales floor - Stock shelves and merchandise products - Assist with inventory management and restocking - Collaborate with team members to achieve sales goals - Upsell products and services to customers The following skills are an asset to have Skills: -Basic math skills for cash handling and transactions - Strong organizational skills to maintain a clean and organized sales floor - Experience in cashiering and handling cash transactions - Excellent customer service skills to provide a positive shopping experience - Time management skills to prioritize tasks effectively - Strong communication skills to interact with customers and team members - Ability to sell products by highlighting features and benefits - Proficiency in English language for effective communication Joining the Shops at the Empress team is a fantastic opportunity to learn valuable sales skills and gain fashion experience in an ideal environment. We offer competitive pay and on site training for the position. There is also a $4 per meal food program available to all staff at our staff cafeteria. Starting wage is $19 per hour and after working for a designated amount of time performance bonuses will be offered. Please note that this position may require standing for long periods of time and occasional lifting of heavy items. Previous retail experience is preferred but not required. To apply, please submit your resume highlighting your relevant experience and skills. Job Types: Full-time, Permanent Pay: From $19.00 per hour Expected hours: No more than 40 per week Additional pay: Bonus pay Benefits: Discounted or free food Store discount Schedule: 8 hour shift Day shift Evening shift Monday to Friday Night shift Weekends as needed Ability to commute/relocate: Victoria, BC V8W 1W5: reliably commute or plan to relocate before starting work (required) Education: Secondary School (required) Language: English (required) Work Location: In person