A small local in-home service business is looking for a mature, detail-oriented helper to assist with customer communications from your own home office. This is not a full-time job. This is a gig-style, per-task role ideal for a retired or semi-retired professional looking to stay engaged and earn some extra income using their experience. The Work: - Handle a reasonable number of inbound and outbound calls, texts, and emails on one or two days per week between 9:30 am and 3:30 pm - Use your own reliable microphone and speakers to make VOIP calls through our digital phone system, which you’ll access from your own computer - Log into our platform to communicate with clients by text and email - Follow provided scripts to respond to inquiries and create estimates - Assist with scheduling jobs using our online scheduler - You’ll be “on-call” during your shift, responding only when activity comes in. Compensation: - $50 per day to be on-call - $5 per quote generated for inquirers - $10 per booked job - Potential to earn $150+ per day during busy periods - Opportunity to grow into a paid hourly position if we’re a good fit Requirements: - Must live in Greater Victoria as you must be familiar with local traffic patterns - Previous experience as a receptionist, administrator, or office assistant - Good home office setup with fast internet and posess a clear, empathetic phone manner - Familiarity with email (Office 365) and basic web tools - Available Tuesdays and Thursdays, 9am to 3pm To Apply: - Tell us about your background and experience - Confirm your location and home office computer setup - Share why this role fits your current lifestyle