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Sales Victoria Area

Sales Specialist, Sales Floor

Sales Specialist, Sales Floor image 1

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. So if you’re looking to do what you love, and to grow and evolve within our family—one of the best employers in Canada according to a recent Forbes survey—we could be perfect for each other. Your role : The primary function of the Sales Specialist is to serve as the store expert by providing detailed product information to both customers and other Lowe's employees. The Sales Specialist is expected to conduct sales activities and build relationships with customers including researching, promoting and recommending products, plans, or installation services that match customer needs, informing customers on pricing, options, or status on pending orders, keeping shelves stocked and correctly displayed, and coordinating the successful execution of projects and orders. This includes performing order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues. The Sales Specialist is also responsible for providing excellent customer service through the daily execution of Lowe’s customer service programs, proactively resolving root causes of customer issues, following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise. Requires morning, afternoon, and evening availability any day of the week. Requests to be scheduled off for a specific day require advanced notification and approval by supervisor. This position reports to an Assistant Store Manager and takes daily direction from a Department Manager. This position does not have direct reports. The qualifications we are looking for : High School Diploma or equivalent. 2 years experience in a fast-paced retail environment, including at least 1 year supervisory experience OR 6 months Lowe's store sales floor experience. Experience with computer and web-based systems. Preferred Qualifications 1 year customer service experience in a home improvement setting. Lowe’s Canada is an inclusive employer.

Ad #
39108685
Posted
August 17, 2021
Renewed
September 18, 2021
Expiry
October 18, 2021
Status
EXPIRED
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