Hospitality Victoria Area
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Hospitality Victoria Area

$18 · Housekeeper

Housekeeper image 1

Wyndham Destinations is the World's largest Vacation Ownership Company and we have two exciting Housekeeping positions to fill at our Victoria Resort in beautiful James Bay. ***Please APPLY via the website link*** Perks & Benefits Include: *13 vacation days per calendar year *Full Health and Wellness Benefits *Annual performance increases *$1000.00 referral bonuses *RRSP matching up to 6% *FREE underground parking *Discount stays of up to 40% off Wyndham Hotels & Resorts *Various staff events such as whale watching, Victoria Royals games, paint nights and annual Christmas Celebration to name a few (as COVID restrictions allow) *Endless opportunities to learn and grow Responsibilities include, but are not limited to: Cleans resort units to include sleeping quarters, kitchens, bathrooms and living rooms: Maintains and adheres to housekeeping detail standards. Cleans, vacuums, dusts, and sanitizes bathrooms, kitchens, and lobbies. Makes beds. Replenishes supplies, such as kitchenware and toiletries. Sorts, counts, folds, mark, or carries linens. Observe precautions required to protect resort guests and guest property, and report damage, theft, and found articles to supervisors. (60% time) Maintain positive customer and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. (10% time) Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures. (15% time) Build a "Count On Me" Culture: Continuously exhibit the company's Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10% time) Performs other duties as needed (5% time)

Ad #
37261357
Posted
March 25, 2021
Renewed
August 9, 2021
Expiry
September 8, 2021
Status
FILLED
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