$17 · Front Desk / Reception

Pacific Fireplaces is your premier fireplace store. We are locally owned and family operated since 1999, specializing in the installation and maintenance of gas, wood, and electric fireplaces. We are a well-established company looking for long term employees to grow and advance with us. We currently have one opening for the position of showroom receptionist/assistant. This is a part-time position, however, there is potential for additional hours covering other shifts intermittently. If you are a responsible person full of enthusiasm, detail oriented and possess excellent customer service skills you may be the person we are looking for. Duties for this role will include but are not limited to: · Greet & screen clients and direct clients to appropriate staff member · Answer and direct phone calls to relevant staff · Create invoices, receive payments from customers and record the amount received on the sales orders · Maintain electronic and hard copy filing system · Dispatch installation & service jobs to technicians · Perform and maintain general cleaning and organizing schedule of showroom · Process all product warranties and keep a computerized log of all the contracts which have been processed · Record sales of products and installation service in the computer system · Gain relevant product knowledge in order to assist clients over the phone or in the showroom · Assist potential customers by answering product and service questions · Perform any other special duties as requested by manager Requirements and Qualifications: · High school diploma is required · At least one-year customer service experience/ administrative experience is required · Strong interpersonal/customer service skills · Basic math skills for invoicing · Proficient in Microsoft Office (Word, Excel, Outlook) · Strong written and verbal communication skills · A positive attitude with the ability to communicate and interact with customers and colleagues in a professional manner · Reliable and punctual · Quick learner · Ability to work as a team and work independently with minimum supervision Part-time hours: 20 per week Job Types: Part-time, Permanent Salary: $17.00-$19.00 per hour